If you have never had a hosting account or you are switching companies and the new one uses a Control Panel tool that you have not seen before, you may become confused about how to do a particular operation in your account or on your desktop computer. Because of this, lots of companies have created a knowledge base, which includes the most frequent questions and problems connected with the specific platform they use, rather than including only some generic information. This type of knowledge base will enable you to find the required information swiftly and effortlessly, so you won’t need to spend both time and energy on things that might require something as elementary as clicking a button or marking a check box. In this way, not only can you get things done, but you can also acquaint yourself with tons of new and valuable things, both about the way you can manage your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Shared Website Hosting

If you have bought your first shared website hosting package from our company or have transferred your site over to us, you’ll grow used to our services and our in-house created Hepsia hosting Control Panel in a jiffy thanks to the fact that we have prepared a comprehensive web-based knowledge base where you can find all the info that you will ever need – both general info in regards to the service as a whole and more specific info about the different functions that you can make use of and the obstacles that you may bump into. The articles are available in two places. The whole article archive can be accessed via the Help section of the Control Panel. You can find relevant articles about the different features in every Control Panel section too. You can get to know how to do virtually everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles offer elaborate guidelines, so you will never become bewildered due to an ambiguous text. Naturally, in case you encounter a more specific obstacle and you’re unable to find an adequate solution in our knowledge base, you can get in touch with our customer service team representatives 24x7.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated servers, will allow you to access the detailed online support documentation that we have prepared for you. The articles contain generic info about our services, instructional manuals about the different features that you can make use of, together with troubleshooting guidelines that can help you rectify common issues that you might face. The topics that we have covered include practically everything, from elementary things such as how to host a brand new domain in your account, to more complex ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a specific section of the Control Panel will always be available in the right corner of the page that you’re on, whereas the whole article archive is accessible through the dedicated Help section.