Phone Support in Shared Website Hosting
Our shared website hosting plans include phone support fourteen hours a day even on public holidays, which means that if you don't have an account yet, you'll be able to phone us and learn more about our solutions or if we'll meet the system requirements for your web sites. For your convenience, we have local phone lines in the U.S.A., Great Britain and Australia, so you are able to call the phone number which is closer to you. If you are a current customer, we will help you promptly with all the general and billing issues and with numerous tech matters to save you time and efforts - we acknowledge the fact that often it is easier to talk to a live person so as to get things done immediately. Of course, some situations simply cannot be resolved on the telephone, so if this is the case you're able to employ our ticketing system.
Phone Support in Semi-dedicated Servers
We offer live telephone support 14 hrs a day as a part of the support services for every single semi-dedicated server plan that we provide. Due to the fact that some issues are more difficult and time-consuming, you'll have to open a ticket if you come across such an issue, still for all of the billing, general or small-scale technical issues you can always give us a call and we will help you instantly to save you the time you'll need to spend on creating a support ticket. Even if you don't have an account yet, you can find out whether you can host your websites on our high-tech cloud platform or you will be able to receive any other general info on our semi-dedicated solutions. We have local phone numbers in the U.S.A., the UK and Australia as well as a worldwide number, so that you will be able to call the one which is nearer to where you live.