Service Uptime Guarantee in Shared Website Hosting
When you purchase a shared website hosting plan from us, we guarantee that your sites will be operational at least 99.9% of the time. We have virtually eradicated the server downtime by using an innovative cloud hosting platform where individual clusters of servers deal with each aspect of the overall service - files, databases, email messages, and so on. In this way, should there be a problem with a server, the other machines inside the cluster will simply take over and your websites won't be affected the slightest bit. To prevent any infrastructure difficulties, we additionally have diesel backup generators and several independent Internet providers. Skilled administrators keep tabs on the web servers 24/7 to correct any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
If you buy a semi-dedicated server package through us, you'll enjoy a guaranteed 99.9% uptime. Your account is going to be created on a hi-tech cloud website hosting platform with a load-balancing system that virtually gets rid of any downtime. The files, e-mail messages, stats and databases are all addressed by their own sets of web servers, so even when there is a trouble with one machine, your sites aren't going to be affected in any way. This enables us to provide a far more stable hosting service compared to businesses that run everything on a single machine where a problem with a single service can take the entire web server down. To prevent infrastructure problems, our data centers work with a number of Internet providers and powerful diesel generators, so no matter what happens, the servers will keep functioning without any disruptions and your sites will remain functioning. Any software troubles are going to be dealt with at once by our proficient team of professionals which keep an eye on all servers 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages include a 99.9% uptime warranty. The stability and availability of the service is ensured by redundant Internet providers and diesel backup generators. Additionally, we use new hardware for the physical web servers where the VPS accounts are created to steer clear of any probability of hardware crash and every part has been tested thoroughly. The safety of your data is ensured by employing enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your web sites are going to be up and running practically without any disturbances. Our expert administrators will resolve quickly any software issue that may surface, so even if there is a problem with another VPS server account on the physical hosting server, your VPS isn't going to be affected. The web server uptime is listed on our website and not hidden in our Terms of Service given that we can keep our promise and provide a very dependable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we can't control what you do with your dedicated server, the types of offline software or script-driven apps you set up on it or how frequently you restart it, we can make certain that it's going to be accessible at least 99.9% of the time. Your hosting server is going to be positioned in our state-of-the-art facility at the heart of Chicago and its uptime and availability will be ensured by powerful diesel backup generators and redundant Internet providers, so no power outages or any other infrastructural issues shall affect the proper functioning of your websites at any time. Our professional team of system administrators will make sure that if your server stops for some reason, it's going to be rebooted quickly. To avoid any probability of breakdowns, we're going to give you a server with new and diligently tested hardware components to be certain that your websites are going to be working no matter what.