A 99.9% Server Uptime
We have set up our shared website hosting system using stable hardware and significantly customized software. Our system administrators have installed a customized version of SELinux on each of our servers in order to guarantee the highest level of safety and dependability. We have added several denial–of–service prevention tools in addition to highly effective firewalls to make sure our network is unassailable and secure.
All our shared website hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, the guarantee stays the same.
A 99.9% Network Uptime
To be able to provide a top–quality web hosting service, you can scarcely lean on the default network configuration in a datacenter. We have set up our own custom internal network in order to ensure a mega–fast connection speed with the outside world.
And thanks to this, irrespective of which data center facilities you choose: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is valid for all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done just about everything to reduce all possible risks with our cloud hosting packages and while we offer exceptional tech support, there are occasions when the customer is just not happy with what we have to offer. Or he needs to move to a more robust hosting solution, like a VPS server or a dedicated server.
That’s the reason why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you are not fully pleased, you will get a refund.
24/7 Technical Support
If you have ever had to wait for hours for an answer, you probably know how aggravating this can be, especially when your site is at stake. That is why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our customer service technicians will be at your disposal and they’ll answer you in less than 1 hour. And the best thing is that their average support ticket response time is below twenty minutes!