Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help Center built into your Hosting Control Panel features a selection of help articles and commonly asked questions. Aimed towards solving any common problem that you might have, they are compiled by our support team of accomplished techs.

  • Top quality support service
  • Educational Video Clips

  • For all of you who’d like to find out how to resolve a commonly encountered problem by watching an instructional video, we have added a collection of video tutorials to our Hosting Control Panel. All the educational video clips are short and easy to comprehend. They offer step–by–step presentations of different web site management techniques.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 customer service and a sixty–minute ticket response guarantee. Our experienced tech support engineers will be at your disposal 24/7/365 to attend to your questions and to troubleshoot any problem that you might possibly face. Simply send a customer service request from the Help section and we will reply in a flash.