Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering excellent quality support in time is our top priority, so we back up each shared website hosting plan with a one hour ticket reply guarantee. At the time you present a ticket or send us an email, our customer help support crew will try their best to give the most appropriate remedy for your situation and to offer you assistance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time necessary. Our staff of technicians is going to be online for you 24x7x365 to answer to all of your requests and to deal with any situation that you might have. You are able to open a customer assistance ticket from your Hosting Control Panel or send us an e–mail message whenever. Additionally, on working days, you could give us a call or take advantage of the live chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel has a huge practical knowledge base that’s included in all sections. In each part, you’ll find a Help button that will load for you a selection of step–by–step tutorials on how to use a specific element or conduct a particular action. Also, we have created course video lessons to help you to get a better idea of the Control Panel’s interface.