1 hour ticket response
Timely support is our main responsibility and this is why we have a team of practiced tech support engineers who are prepared to provide a quick response to any question that you might have. Just submit your support ticket from the Hosting Control Panel and we’ll respond within sixty minutes at the latest. As a matter of fact, we work hard and aim for a twenty–minute tech support ticket response time.
A Premium Support Service
Each member of our support staff has lots of years of experience in the shared website hosting sector and most of them have been with us for at least five years. They all are prepared to answer all your requests in the most competent manner possible.
An Intuitive Help Center
In the Hosting Control Panel you’ll find an intuitive Help Center section where you can find quick suggestions on how to use our services. You can get the answers to your inquiries in the F.A.Q. database, find more info in the web hosting account administration articles or check our instructional video tutorials.